For medical and therapy practices

Websites for medical practices: trustworthy, accessible and privacy-conscious

Patients search online for a practice, check office hours and book appointments. I build practice websites that build trust, take pressure off your phone line and meet the special requirements for healthcare professionals.

Illustration: practice website with office hours, accessible entrance and online appointment booking AI-generated

In brief

What a practice website should do

A good practice website answers the questions that would otherwise be asked on the phone: When are you open? Which services do you offer? Are you accepting new patients? How do I get there, and is the practice accessible? That takes pressure off your front desk team and builds trust even before the first visit.

  • Up-to-date office hours: including vacations, cover arrangements and emergency service, quickly changed by you.
  • Online appointments: integration of your scheduling software so fewer calls pile up.
  • Team and services: explained clearly, without medical jargon.
  • Accessible: easy to read and use, especially for older patients.
  • Legal particularities: healthcare professionals have extended mandatory information in their legal notice and must follow professional and advertising rules when presenting their services.
  • Data protection: hosting in Germany, no unnecessary services and no collection of sensitive health data through simple forms.

What matters

What your practice website needs to do

For medical and dental practices, physical therapy, psychotherapy, naturopaths (Heilpraktiker) and other healthcare professions.

Office hours at a glance

Visible on every page, with notices about vacations, cover arrangements and emergency service that you can change yourself in seconds.

Online appointment booking

I integrate your scheduling software in a privacy-conscious way, so patients can book appointments in the evening, too.

Introduce your practice and team

Photos, professional background and areas of focus ease patients' uncertainty before their first visit.

Services explained clearly

Treatments and services in plain language, without promises of cures and within the rules of professional law.

Directions and accessibility

Directions, parking, elevator and wheelchair-accessible entrance, so no one has to turn back at the door.

Multilingual if needed

Important information in English or other languages your patients speak, too.

Illustration: contrast check, keyboard navigation and people who benefit from accessibility AI-generated

Law and data protection

Keeping an eye on the legal particularities for healthcare professionals

Practice websites are subject to stricter rules than most other websites. I implement the technical requirements and coordinate the content with you.

  • Legal notice for healthcare professionals: with the responsible professional chamber, professional title and professional code of conduct
  • Data protection: hosting in Germany, no cookies unless necessary, no health data through simple forms
  • Accessibility: good contrast, large text and navigation without a mouse
  • Advertising with a sense of proportion: a factual presentation of your services without impermissible promises

References

Websites from the healthcare sector

A selection of my projects for practices and medical companies.

Healthcare

Zahnarztpraxis Dr. Thelen

Dental practice in Cologne-Ehrenfeld with online appointment booking.

Medical technology

Doc’s Partner

New and used devices for aesthetics and medical technology, with a product catalog.

Process

How your practice website comes together

  1. Free check

    I look at your current website and your Google profile and tell you what patients are missing today.

  2. Concept and fixed price

    We define pages, features and appointment booking. You get a binding quote.

  3. Implementation with little effort

    I prepare the copy after a short conversation. Your team just approves it, and day-to-day practice carries on.

  4. Launch and support

    Hosting in Germany, an introduction for your team and maintenance if you like, so office hours and technology stay up to date.

Frequently asked questions from practices

How much does a website for a medical practice cost?

That depends on the scope, for example the number of service pages, online appointment booking and multiple languages. After the free check, you get a fixed-price quote.

Can patients book appointments through the website?

Yes. I integrate the scheduling software of your choice. Because data flows to the provider, I make sure it is integrated in a privacy-conscious way and that your privacy policy includes the appropriate information.

What has to go into a practice's legal notice?

In addition to the usual information, healthcare professionals must include, among other things, the responsible professional chamber, the statutory professional title along with the country in which it was awarded, and a reference to the applicable professional regulations. It is best to coordinate the exact content with your chamber or a provider of legal texts.

Am I allowed to advertise my services on my website?

Yes, factual information about your practice and your services is permitted. However, healthcare professionals are subject to professional rules and the German Therapeutic Products Advertising Act (Heilmittelwerbegesetz), for example regarding promises of cures. I word the copy with restraint and coordinate it with you. This does not replace legal advice.

Does my practice website have to be accessible?

A plain practice website without online contracts usually does not fall under the German Accessibility Act (BFSG). However, older patients in particular benefit greatly from good readability and easy navigation. That's why I always build practice websites with low barriers.

Can we change office hours ourselves?

Yes. Your team changes office hours, vacations and notices themselves in a few seconds. You get a short introduction for this.

Where is the data stored?

Your website runs on my servers in Germany, with a data processing agreement. Fonts and scripts are loaded locally, without data being transferred to third-party services.

Got a project in mind? Let’s talk.

Free website check, an honest assessment and a reply within 24 hours, personally from me, not from a ticket system.